Updating computerised records and databases.
Filing, indexing, photocopying and archiving documents.
Receiving customer enquiries (both internal and external), taking messages, providing routine information, referring more complicated issues to others.
Developing positive, effective working relationships with colleagues across the service / Council.
Being keen to receive guidance and training designed to develop the post holder’s skills and knowledge in fraud prevention and investigation.
Provide support to the Fraud Team Leader and the team in all matters relating to administration.
Carry out any other duties as required by your supervising officer in accordance with the grading of the post.
Ability to use applications such as internet, intranet, email and Windows applications.
Computer literate (Microsoft applications)
Experience of working within a team
Organised approach to work in relation to file and record keeping
Able to produce written communications which are readily understood
Good communication and numeracy skills
Ability to research information from relevant sources and present clearly
Willingness to develop knowledge and experience
Flexible approach to changing work tasks
Education to a functional level in Maths and English
Willing to work towards NVQ Level 2 in Business Administration
How to apply
Please click on the link: https://www.findapprenticeship.service.gov.uk/apprenticeship/739945